Orders & Payments
Ordering is easy! Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Enter your delivery details, choose a payment method, and confirm your order. You will receive a confirmation with your order details.
We only accept payment through Stripe.
Yes, you can modify or cancel your order within 1 OR 2 hours of placing it. However, for same-day and midnight deliveries, cancellations or modifications may not be possible once the order is processed.
No, COD is Not available.
Enter your discount code at checkout, and the applicable discount will be applied automatically before payment. If you face any issues, contact our support team.
Delivery & Shipping
We deliver across major cities and towns. Enter your pin code at checkout to check availability in your area.
Yes! We offer same-day delivery for orders placed before 12 PM. Midnight delivery is also available for special occasions. Extra charges may apply for express or midnight delivery.
$24.99
If the recipient is unavailable, our delivery agent will either:
- Leave the package with a neighbor (if permitted).
- Attempt re-delivery later (additional charges may apply).
- Contact you for further instructions.
Products & Customization
Absolutely! You can add personalized messages, choose flavors for cakes, select bouquet styles, or add extras like chocolates and teddy bears.
Yes! You can add a custom message during checkout, and we will include it with your gift.
Cakes should be consumed within 24-48 hours and stored in a cool place. Fresh flowers typically last 3-5 days with proper care.
Keep flowers in a vase with fresh water, trim the stems every 2 days, and avoid direct sunlight to extend their freshness.
We strive to match product images, but minor variations may occur due to seasonal availability. Rest assured, the quality will always meet our high standards.
Returns & Refunds
Due to the perishable nature of our products, returns are not accepted. However, if you receive a damaged or incorrect item, please contact us for a replacement or refund.
Refunds are issued only for damaged or incorrect products. For quality concerns, please share photos with our support team, and we will resolve the issue promptly.
Please take clear photos and contact our support team. We will either replace the item or issue a refund based on the situation.
Refunds are processed within 7 business days after approval. The amount will be credited back to your original payment method.